Maior Privacy Policy

Effective Date: October 21, 2025
Last Updated: October 21, 2025

Maior AI Inc. and its subsidiaries and affiliates (collectively, “Maior,” “we,” “our,” or “us”) understand that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal and business information when you use our website(s), mobile applications, and related services (collectively, the “Site” or “Services”).

We are a fintech company that provides small-business credit products. As part of our application process, we may ask you to connect your business bank account and authorize a soft credit pull. By using our Services, you consent to this Privacy Policy.

1. Information We Collect

We collect information necessary to deliver our lending services, assess creditworthiness, and comply with legal requirements. This may include:

a. Personal and Business Information:
Name, business name, email address, mailing address, phone number, business structure, ownership details, and tax identification numbers.

b. Financial Information:
Bank account details, balances, and transaction data accessed securely through third-party partners such as Plaid. We use this information to understand cash flow and evaluate credit eligibility.

c. Credit Information:
We may obtain credit reports or scores through soft credit inquiries from consumer or business credit bureaus.

d. Technical and Usage Information:
IP address, device identifiers, browser type, operating system, referring URLs, site activity, and cookie or tracking information.

e. Information from Third Parties:
We may receive data from business partners, data vendors, or public sources (e.g., credit bureaus, open banking data providers, fraud prevention services).

2. How We Use Your Information

We use the information collected to:

Provide, operate, and improve our lending and account management services;
Assess creditworthiness, underwrite loans, and monitor risk;
Communicate with you about your application, account, or new offerings;
Detect, investigate, and prevent fraud or illegal activity;
Comply with legal and regulatory obligations;
Conduct analytics to enhance our Services and user experience;
Enforce our Terms of Use and other policies.

3. Use of Third-Party Services (Including Plaid)

We may use third-party services, such as Plaid Inc., to securely access and transmit financial account data. By using our Services, you authorize Maior and Plaid to access and share your financial data for underwriting and servicing.

For more information about Plaid’s data practices, please visit Plaid’s Privacy Policy.

4. Sharing Your Information

We may share information as follows:

Service Providers: Vendors who support hosting, data processing, analytics, credit reporting, payment processing, fraud detection, collections, or customer support.
Bank and Lending Partners: Financial institutions that originate, fund, or service your loan.
Regulatory and Legal Authorities: As required by applicable law, regulation, subpoena, or court order.
Affiliates or Successors: In the event of a merger, acquisition, or asset transfer.

We do not sell your personal information. We only disclose information for legitimate business purposes or as required by law.

5. Third-Party Partners

This Privacy Policy covers the privacy practices of Maior only. It does not apply to the practices of third-party websites, services, or applications with which we partner. Each third party’s use of your data is governed by its own privacy policy. Maior is not responsible for the privacy obligations or failures of unaffiliated third parties.

6. Third-Party Websites

Our Site may contain links to external websites or services not operated by Maior (“Third-Party Sites”). This Policy does not apply to Third-Party Sites. Links do not imply endorsement, and we are not responsible for their content or privacy practices. We encourage you to review those sites’ privacy policies before submitting any information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, improve performance, and analyze traffic. You can adjust your browser settings to refuse or manage cookies, but doing so may limit site functionality.

8. Do Not Track Signals

Our Site currently does not respond to “Do Not Track” (DNT) signals. We operate as described in this Privacy Policy whether or not a DNT signal is received. If we change this in the future, we will update this Policy accordingly.

9. Data Security

We employ administrative, technical, and physical safeguards designed to protect your personal information, including:

Encryption of data in transit and at rest;
Access controls and authentication protocols;
Continuous monitoring and intrusion detection;
Vendor security reviews and contractual obligations.

While no system can guarantee absolute security, we take commercially reasonable measures to safeguard your information and will notify you of a breach where required by law.

10. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this Policy, including servicing your account, complying with legal obligations, resolving disputes, and enforcing agreements.

11. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access or request a copy of the information we hold about you;
Correct, delete, or restrict processing of your data;
Opt-out of marketing communications;
Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@maior.ai. We will verify your identity and respond within the timeframes required by law.

12. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant additional rights:

Right to Know: Request disclosure of categories and specific pieces of personal information collected about you.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out: You may opt out of any “sale” or “sharing” of your data. Maior does not currently sell personal information.
Right to Non-Discrimination: You will not be penalized for exercising your privacy rights.

In the past 12 months, Maior may have collected: identifiers (name, contact info), demographic information, commercial data, online activity, financial and bank data, geolocation, and professional or business information. We use these for the purposes described above and share them only with our service providers and lending partners.

California residents may make a rights request by contacting us at info@maior.ai or 228 Park Ave S PMB 909525, New York, NY, 10003. We will respond as required by law.

13. Other U.S. State Privacy Rights

Residents of states such as Colorado, Virginia, Utah, and Connecticut may have additional rights to access, delete, correct, or opt out of certain processing activities. Requests can be submitted using the same contact methods listed above.

14. Children’s Privacy

Our Site and Services are not directed to children under 18. We do not knowingly collect or market to individuals under 13. If we learn that a child has provided personal information, we will delete it promptly.

15. Acceptance of Privacy Policy

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree, please discontinue use of the Site. Continued use after posting updates constitutes acceptance of those changes.

16. Changes to This Policy

We may revise this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this Policy regularly.

17. Contact Us

For any questions, privacy inquiries, or to exercise your rights, contact us at:

Maior AI Inc.
Email: info@maior.ai